Contact & Support

We're a small independent team. Every message goes straight to us — no bots, no outsourced helpdesk.

Get in touch by email

Opens your email app. We aim to reply within 2 business days (Sydney time).

Didn't get your report? Send us the email you paid with and we'll resend it right away.

See our refund policy — email us within 14 days and we'll sort it out.

Delete or export your data — just ask. Details in our privacy policy.

Media & partnerships: Use the same button above and tag your subject line with "Media" or "Partnership" and we'll route it appropriately.

Feedback on questions or results: We genuinely read every one — it's how the methodology keeps improving.